Strong programmes require strong institutions.
Extended Hands Foundation is committed to ethical leadership, responsible financial management, safeguarding and accountability to the communities and partners we serve.
Clear responsibility at every level.
Good governance separates oversight from day-to-day management while ensuring programmes remain accountable to the Foundation's mission and standards.
Board of Trustees
Provides strategic direction, fiduciary oversight, governance, risk oversight and stewardship of the Foundation's mission.
Executive Leadership
Translates strategy into programmes, partnerships, people management, finance, operations and institutional development.
Programme & Operational Controls
Safeguarding, monitoring and evaluation, procurement, financial controls, documentation and partner management support responsible delivery.
The standards behind our work.
The Board of Trustees approved the Foundation's institutional policy framework on 7 January 2024. These policies guide how Extended Hands protects programme participants, manages resources, makes decisions and remains accountable to partners and communities.
Safeguarding & Child Protection
Protects children, women and vulnerable participants from abuse, exploitation, neglect and avoidable harm.
- Safe recruitment and conduct
- Risk assessment
- Reporting and escalation
- Photography, consent and responsible representation
PSEAH
Prevention of Sexual Exploitation, Abuse and Harassment standards for staff, consultants, volunteers, partners and representatives.
- Zero tolerance standards
- Confidential reporting
- Survivor-centred response
- Non-retaliation
Finance & Internal Controls
Defines budgeting, authorization, banking, documentation, reconciliation, grant accounting and financial reporting controls.
- Segregation of duties
- Approval thresholds
- Supporting documentation
- Bank and cash controls
Procurement
Ensures purchasing decisions are fair, competitive, documented and proportionate to value and risk.
- Quotation thresholds
- Vendor due diligence
- Conflict declarations
- Procurement records
Code of Conduct
Sets ethical and professional expectations for everyone representing Extended Hands.
- Respect and non-discrimination
- Professional boundaries
- Confidentiality
- Responsible use of resources
Conflict of Interest
Requires trustees, staff and decision-makers to disclose and appropriately manage personal or related-party interests.
- Annual declarations
- Meeting disclosures
- Recusal where necessary
- Conflict register
Anti-Fraud, Bribery & Corruption
Establishes controls and reporting expectations to prevent misuse of funds, bribery, kickbacks and fraudulent activity.
- Prohibited conduct
- Due diligence
- Investigation pathway
- Corrective action
Whistleblowing & Complaints
Provides safe channels for staff, partners and community members to raise concerns without retaliation.
- Confidential reporting
- Complaint acknowledgement
- Escalation and investigation
- Feedback and closure
Data Protection & Privacy
Guides responsible collection, storage, sharing and retention of personal and sensitive programme information.
- Data minimisation
- Consent and lawful use
- Access controls
- Retention and deletion
Monitoring, Evaluation, Accountability & Learning
Defines how programmes set indicators, collect evidence, learn from results and remain accountable to participants and partners.
- Results frameworks
- Data quality
- Feedback mechanisms
- Learning and adaptation
Dignity comes before documentation.
Because our programmes may involve patients, survivors, children and vulnerable communities, informed consent and responsible representation must be embedded in programme delivery and communications.
Informed Consent
Participation in interviews, photography, film or case studies should be voluntary and based on clear understanding of how material may be used.
Privacy & Confidentiality
Sensitive medical, protection and personal information should be collected only when necessary and handled with appropriate safeguards.
Do No Harm
Communications should preserve dignity and avoid exposing participants to stigma, retaliation, exploitation or unnecessary identification.
Documents partners may request.
Approved institutional documents can be shared during grant, partnership and compliance due diligence.
Legal & Registration
Current registration and statutory documentation.
Audited Financial Statements
The 2025 audited financial statements are available to authorized stakeholders on request.
Financial accountability →Independent Evaluation
The 2023 SGBV project impact evaluation is publicly available.
View evaluation →Policies
Approved safeguarding, finance, procurement, conduct, complaints, anti-fraud and data-protection policies.
Institutional partner conducting due diligence?
Contact Extended Hands Foundation to request approved governance and compliance documentation.